I have a tricel novo 6. I have been trying to buy a new blower cover after my one was damaged. Tricel only ship on pallets so it’s going to cost £40 for the cover. £60 for shipping. Plus Vat. After agreeing to purchase one from their dealer I am still waiting….. King span charge a comparable price for the cover and £6.50 to ship , plus they have dealers that actually have stock. I tried their dealers Tanks for everything and drainage direct. no calls or emails returned. I tried tricel direct. They don’t deal with the public. It’s been over a year now trying to reconcile. I even drove to their facility and called them and still no luck. I really regret buying from them , if you are looking for a new tank my advice would be to check out the aftermarket support, once it’s in the ground you have limited options. Tricel and their dealers are appalling, no return calls , no flexibility, no stocked parts , extortionate delivery and no call back ….. I look forward to hearing a response
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Tricel is a global provider of high performance solutions for the Water, Environmental, Construction and Material industries. Our company ethos “Generations of Innovation” is built around three interlinking themes; Innovation, Quality & Heritage, which...
