I ordered a razor 2025 and before I committed to the agreement I made sure he had the right phone ordered and he said yes. I got the phone and it was the I phone I specifically stated I hated. Then when I tried to get them to fix it they offered a refund only if I sent the phone back. I needed a phone not a refund and I couldn’t wait when I called them I even told them how important it was that I had a phone just trade the phone out and send me the right phone and they refused to do anything until I sent the phone back so I activated the phone hoping that I could fix it later they refuse to send me the right phone and now they’ve got me trapped paying for a phone that I do not want first of all they should make up for the mistake. They made in someway shape or form besides giving me the right phone then they should give me the right phone. I know this is considered an opinion, but if something isn’t done about this, then I will produce documented proof of this experience.
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