I spent £100 on two jumpsuits that are nice but unfortunately don’t fit right. I’m attempting to return them, but it requires emailing to obtain the return address. I've sent three emails over the past 10 days without any replies. I also tried calling the provided phone number, but it says the number does not exist! It feels like I’m being completely scammed. If anyone from the company sees this, I would appreciate your assistance in resolving this issue! My next step will be to contact trading standards and consumer affairs editors. I can see from other reviews that I’m not alone in experiencing this problem! Any guidance on how to return items would be appreciated.
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MEWE London is a small UK-based women's fashion store created with one simple idea: making it easier for women to find everyday clothing that feels comfortable, modern and easy to wear. Our team carefully selects styles we believe our customers will genuinely enjoy — pieces that fit into real routines, real bodies and real lifestyles.
We’re owned and operated by FINE BRANDS LTD in London (Company No. 16752404), and we work with a range of trusted partners to bring new collections together. We’re a growing team and still improving every part of the experience — from customer service to product selection — and we really appreciate every bit of feedback that helps us do better.
If you ever need help, our support team is here Monday to Friday and always happy to assist.
Email: support@mewelondon.comSee more
