I am sharing my personal experience with MultiBank Group to seek transparency and clarification.
In January 2026, a profit deduction of approximately USD 50k was applied to my trading account.
The reasons provided for this action were inconsistent: the trading platform recorded the deduction as “unauthorized trades”, while an official email later cited “bonus abuse”.
These two allegations are contradictory and no trade-level evidence or clear contractual justification has been provided to date.
Additionally, my principal deposit was approved for withdrawal, which raises further questions regarding the consistency of this decision.
I am posting this publicly in the hope of receiving a clear, evidence-based explanation and a fair review of my case.
Transparency and accountability are essential in financial services.
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MEX Atlantic was established in California, USA, in 2005. Since then, we have evolved into one of the largest financial derivatives providers worldwide. We service an extensive client-base of over 2,000,000+ customers from across 100 countries.
Renowned for its innovative trading solutions, robust regulatory compliance, and exceptional customer service,MEX Atlantic,part of MultiBank Group, offers an array of brokerage services and asset management solutions.The group is regulated across five continents by 17+ of the most reputable financial authorities globally.
The group’s award-winning trading platforms offer up to 500:1 leverage on a diverse range of products, including Forex, Metals, Shares, Commodities, Indices, and Cryptocurrencies. MultiBank Group has received over 80 financial awards recognizing its trading excellence and regulatory compliance. For more information, visit MEX Atlantic website at mexatlantic.comSee more
