This place feels like a setup from the moment you arrive. You take the economy parking shuttle, then wait again for their rental shuttle, which already puts you at a disadvantage time wise. Once you finally get there, you are packed into a tiny space with no seating and no organization. Even with only about six people ahead of me, it still took over an hour to get a car. That is not bad luck, that is incompetence.The real problem is the predatory insurance game. If you have your own insurance, they slap a $1,000 hold on your credit card. If your policy happened to renew within the last 45 days, they force you to buy their liability coverage at $30 plus per day. No warning, no transparency, just a surprise charge at the counter. This is not about protection, it is about squeezing customers who are already stuck.And you are stuck. They are nowhere near other rental agencies, which feels intentional. After wasting your time with shuttles and delays, they know most people will just sign whatever they put in front of you to escape. It feels less like a rental company and more like a hostage negotiation with paperwork.Between the slow processing, cramped conditions, hidden fees, and pressure tactics, this is one of the worst rental experiences I have ever had. Avoid this place unless you enjoy being nickel-and-dimed, delayed, and treated like your time and money do not matter.
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MEX Rent a Car ofrece a sus clientes una amplia red de centros de atención ubicados en las principales ciudades, aeropuertos, áreas turísticas de México. Somos la única marca mexicana de renta de autos con presencia global. Estamos capacitados, orientados y motivados para hacer de tu viaje una experiencia única, segura y placentera. Reserva en mexrentacar.com #NosotrosTeMovemosSee more