Ordered a wig which was not labeled as a back order. Anyway weeks later they tell me it’s back ordered. Okay no worries, I ask for an approximate time, can’t give one. 3 months go by of me asking for updates and then not giving answers. Sick of it I asked for a refund. They refuse because it’s back order. Even though when I bought it, it was not back ordered. Total rip off and terrrible customer service. Still haven’t received my refund or any update.Update, after having to threaten to take them to consumer protection as they wouldn’t issue a refund. They finally refunded me.
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Milk & Honey is the most trusted and loved hair brand in Australia, with a dedicated social media following and stellar reputation for providing exceptional products and exceeding industry standards.