I have been a loyal customer of Mia Belle for many years and spent hundreds and hundreds of dollars on their clothing for my girls. Sadly, the quality has really gone down hill. After just one wash the clothing looks years old and raggy. It's also not always as pictured, especially the shoes. My biggest issue is the HORRIBLE customer service. They cannot be bothered with you! You are treated like absolute garbage! I placed an order on 9/3/24 for 2 Halloween costumes and all their accessories and it was a big order. The website stated, "SHIPS NEXT DAY." After almost 3 weeks waiting I emailed customer service inquiring about my order and was told it was delayed and will arrive soon. I had a scheduled photo shoot and needed the costumes and only ordered them due to their "SHIPS NEXT DAY" advertisement. I asked for my order to be cancelled as I now had to order elsewhere and was told it couldn't be cancelled and I can return it when it arrives. After SEVEN WEEKS the items came. I returned immediately and eventually they issued me a gift card. Refused to refund my original payment method. I have spent the last MONTH trying to get help. They have no phone numbers at all. DOZENS of emails go unanswered and the facebook messages are a joke. This company is awful and lost a very loyal customer. I write this review to warn everyone so no one ever has to go through what I have. Shame on this company! Lastly, wanted to mention how sad their shipping is. I ordered two pairs of $70 boots that were put loose in a plastic bag (no padding/tissue/boxes etc) all wrapped up with yellow packaging tape. The boots were all beat up and damaged. You wait WEEKS for items for that arrival! Do not waste your time with this company and find one that actually values their customers!
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Welcome Fashionistas to our Designer Girls Clothing Shop! Made in U.S.A. One of a Kind Dresses, Sets, Outerwear, Swimwear, Shoes, Accessories and Printed Tees.
