I bought a pair of Saint Laurent sunglasses. For such an expensive luxury purchase the cleansing cloth should be included, however it was not. I wrote their customer service and got a bland response «cloth should definitely be included, its unfortunate it was not. Anyways, enjoy your sunglasses.» Lousy customer service. I’ve seen other reviews with similar experience. Sunglasses were fine but it’s a principle that when you sell expensive items make sure they are complete. Will not buy from them again as there are more than enough of other online retailers I can get my sunglasses from. Purchase elsewhere if you expect your purchase and customer service to match the price.
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