I am incredibly frustrated to be writing a second review. It's been over a month since I placed order #744002485724 for glasses, and they still haven't even been dispatched! I was given false hope over a week ago with an email promising next-day dispatch and a tracking number that never came. Now, I'm over £200 out of pocket and can't even get a response to my emails. This feels like a complete scam. Please do not trust the positive reviews – order at your own risk. I am reporting this to the appropriate consumer protection agency.
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