it's been a month now since I ordered and they promised delivery "within a few days"either the site is real and they just have the worst customer service ever, or at this point I just assume the whole thing is a scam and they have no intention of ever shipping anything.EDIT: two weeks later (~6 weeks in total) they still hadn't shipped and the help email offered to refund the money, which did appear on my credit card statement as truly refunded.so I don't think it's a real scam -- I got my money back and all is well -- but in the end I ordered glasses from the place I should have from day one and now I'm out two+ months of faffing about
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