AVOID AVOID AVOID Had my email account 15 years and been blocked saying someone from another country tried to sign in. Everyday I fill in the form to prove who I am and it gets immediate rejection. Been on chat customer services and they are the absolute worst. Told me nothing they can do and refuse to help. Keep sending links to the form and won't listen when I say they keep rejecting the form. I have really important emails that I won't be able to recover and feel this must be illegal to withheld this from me. I am going to have to ring the ombudsmen and get legal advice as I can easily open a new email address but I have emails I have to get access to. The worst most unprofessional useless company. Go on reddit there's loads of complaints about the same thing going back years. So even though they know the forms are not working they have never fixed it or helped people get their account back. This needs investigating PLEASE TAKE THIS WARNING DO NOT USE MICROSOFT FOR EMAILS PEOPLE LOSING ACCESS TO ACCOUNTS LIKE XBOX ETC, JOBS FLIGHTS HOLIDAYS AND MORE.AVOID
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