microsoft.com

1.3
1.3 Based on 980 reviews

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Michael Addison
Microsoft: A truly unhelpful company.

I could not agree more with the negative reviews of Microsoft support. Not everyone is confident in making alterations to setup settings and require to be helped by talking to a real person rather than some AI bot. I have essentially been locked out of my PC following an update. Microsoft is asking for me to reset my PIN but it won’t let me do it. I have taken my PC to a computer repair shop who tell me that they can do nothing except a complete reinstall. Microsoft is a company that does not care for personal users; we are but small fry.

1
Date of experience: Oct 20, 2025

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