microsoft.com

1.3
1.3 Based on 980 reviews

...

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Brendan Massam
Upsell Scam

I needed a host for me email that allows me to use Outlook. So thinking that Microsoft Exchange is the way to go, so signed up for Microsoft Exchange Plan 1, $4 per month, OKish for a simple email for 1 user. The only issue is that it stopped working after 12 months. Hmmm, tried to solve myself for an hour or two, then connected with microsoft support for about 2 hours, and then a second time for about 2 hours, only to find that the problem is that my Microsoft Exchange Plan 1 had a free connection to Outlook that expires after 12 months. No warning, no email, it just stopped working and takes 4 house with microsoft support to figure out why. Utterly astonishing. The Fix, increase my subscription to another plan that costs more than 300% more than i was originally paying. Absolute criminals.

1
Date of experience: Sep 12, 2025

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