microsoft.com

1.3
1.3 Based on 980 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
PCALD .
Completely wiped a game i paid for

Completely wiped a game i paid for, including gamepasses inside the game and all they did to support me was send me a login code that didnt work. Its like they used an AI bot to respond to me, and the AI didnt know how to work around the issue so they threw whatever they could at me and called it a day. So anyways ive lost 100 dollars worth of things and also 5 years of memories, Thanks Microsoft.For context: Microsoft somehow had two xbox accounts under one of my emails, merged them. And then tried to get me to login to the account with the game when that was completely wiped by them? Other people have had the same issues yet they claim its a thing that cannot happen.

1
Date of experience: Aug 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More