Completely wiped a game i paid for, including gamepasses inside the game and all they did to support me was send me a login code that didnt work. Its like they used an AI bot to respond to me, and the AI didnt know how to work around the issue so they threw whatever they could at me and called it a day. So anyways ive lost 100 dollars worth of things and also 5 years of memories, Thanks Microsoft.For context: Microsoft somehow had two xbox accounts under one of my emails, merged them. And then tried to get me to login to the account with the game when that was completely wiped by them? Other people have had the same issues yet they claim its a thing that cannot happen.
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