Shocking, they are truly shocking. The process of buying a gift card is made to be so difficult that you make mistakes, and then try to fix that problem with AI bots who drive you insane going around in circles. Constantly asking me to sign in, yes again for the 8th time. Finally I have had a call back from customer services, where they asked only for my email address, then put me on hold, which now stands at 27minutes!!
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