microsoft.com

1.3
1.3 Based on 980 reviews

...

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Rhonda C
The WORST customer service in the…

The WORST customer service in the world! They keep pushing you to use chatbot or online support yet they are unable to help when someone hacks your account to create an Xbox account and since I don’t have Xbox, I am unable to resolve the issue or delete the Xbox account. They also won’t allow you to delete your entire account. VERY unfair and deceptive practices!

1
Date of experience: Oct 31, 2025

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