I have been using Hotmail my entire life — over 30 years of memories, contacts, and important emails. One day, I woke up and suddenly couldn’t log in. I went through every recovery process, contacted support multiple times, and waited patiently for 6 months… not a single reply.It feels like Microsoft has completely abandoned loyal, long-time users like me. I’m just an “old client” they don’t care about anymore. After decades of trusting Hotmail, I now have no choice but to create a new email — and I can guarantee it will never be a Hotmail account again.It’s heartbreaking to lose access to so many years of my life because Microsoft refuses to provide real support. This is beyond frustrating — it’s disrespectful.
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