I have had my Microsoft account for over 20 years. It was hacked, and despite me contacting Microsoft Support every few days, I received almost no communication or meaningful help. Instead of offering me a chance to prove my identity or recover my data, Microsoft decided to permanently suspend my account.This means I have lost decades of emails, files, and my digital history. I was given no way to back up my data, no option to appeal, and no explanation beyond “we can’t help you.”I am disgusted at how Microsoft treats long-time customers. To punish victims of hacking by erasing their accounts — without even allowing them to prove ownership — is outrageous.I will never trust Microsoft with my data again, and I strongly warn others to think carefully before relying on them for email, OneDrive, or any other critical services.
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