I lost all of my account data. 10 years + of data and game achievements gone. Mainly used Microsoft to have an xbox account and to play Minecraft and Sea of Thieves. My account got compromised by a hacker and just like that when I got in contact with customer service they said I cant get that back. £500 worth of micro transactions and exclusive skins and cosmetics gone just like that not to mention 20k hrs + gone. Thank goodness I never had trust in OneDrive because if I would loose important files and data there that would be terrifying. Customer service, just encrypted my old compromised account and suspended the account from future use. I am absolutely furious and devastated that all of that is now gone. A company with so much services and billions of dollars… what a joke. I am seriously considering distancing myself from all microsoft products to the bare minimum after all of this.
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