microsoft.com

1.3
1.3 Based on 980 reviews

...

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PAUL CASTLEY
Non existent support

Absolute garbage non existent customer support.MS account hacked despite having 2FA enabled.Reported to MS as it was happening yet 6 weeks on still no reply.Also had to Junp through hoops to try and find a support live chat.I’ve lost 20years of Xbox live digital games in excess of 20k, can’t log into my pc so had to create a new account.I will not be buying or supporting MS ever again. How do they let crooks and thieves get away with it!Angry and disappointed

1
Date of experience: Aug 17, 2025

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