You used to be able to contact a human on the telephone. Now, at every turn, you cannot reach a soul. Useless if you can't use their automated services online due to errors/obfuscation. Even online chat is nowhere to be found. "Help" sends you around in circles telling you to use the automated services that you are having an issue with/don't work. Whilst I do not condone it, I can certainly understand people commiting acts that would be attributed to a certain type of seafaring people a long time ago. Legitimate customers simpy cannot get in touch with Microsft. It is ridiculous. 3rd richest company in the world last time i checked, and they can't allow you to contact a human via the telephone! Will be moving to Free alternatives (yes they do exist and yes they will do basically everything that office does).
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