I wish I could give them a zero. HORRIBLE customer support. I've had an Office 365 subscription for over 10 years and it automatically renews through the App Store. It renewed again this year but despite having paid for it, the software is telling me I don't have a current subscription, so I can't print or save from anything withing this package. Repeated attempts to get their automated system to fix it failed, so I gave up and tried to get a person on the phone. After 90 minutes of trying, I finally did. He took down all kinds of information then transferred me to someone whose Indian accent was so profound I could not understand him. Without a word he transferred me somewhere else. They have my money. I want what I paid for.
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