microsoft.com

1.3
1.3 Based on 980 reviews

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Walker Fisher
Lock people out of accounts - broken systems

Do not trust Microsoft with your valuable personal detail anymore. Their account security processes especially in Europe / UK are horrible.Hundreds if not thousands of reports of Microsoft locking accounts on yeh grounds of suspicious activity multiple times with no evidence presented or tips to stop it happening.Then their unlocking processes don't work for UK phone numbers or in other countries. One of the richest corporations in the world cant manage verification processes. It's diabolical. The offer only phone number verification (even if there are other options on the account) and they don't deliver the codes to the phone numbers.It's worse if you switch on 2fa which is just the cherry on the cake isn't it. You'll be punished for following their guidance and industry best practice.Try a more reliable email provider if your emails matter to you. I have spent hours of my life on this issue - and countless weeks troubleshooting shitty Microsoft bugs and "features". So done.

1
Date of experience: Jul 04, 2025

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