I have not been able to get into my email accounts for over 2 weeks. Today I phoned MS and for almost an hour an agent was trying to help. She told me to hold after 45 minutes but did not come back for another 30 minutes. I then phoned again, and the agent cut the call after 2 minutes when they said they were looking for the notes. Now I can't no longer get through, and I am losing business daily.
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