microsoft.com

1.3
1.3 Based on 980 reviews

...

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Kristy
The absolute worst support your can imagine

Microsoft has the absolute worst support service. My password stopped working suddenly (Though I know it is correct), And I’ve spoken to five people so far it’s been two days and none of them have even attempted to help me and have just passed the batton on to another person saying they will call at a certain time and have not called back at all. All they have to share are excuses. This would be completely unacceptable in my line of work. They have complete monopoly and are taking full advantage of it. There needs to be some accountability, Their service is the absolute worst I have ever seen at any organization.

1
Date of experience: Apr 09, 2025

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