Helpline has one answer go online and join the herd of customers who cannot find any way to speak to a human being. A sign of the hell to come when AI takes over completely from human thought. Now I can't find a way to update my payment card- getting money from me is such a bore, it messes up the system. After 3 years I have given up trying to update my e-mail address (which they have but prefer to communicate with my previous one). How the hell do these people make a living!
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