microsoft.com

1.3
1.3 Based on 980 reviews

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constructeur_soa59
Title: Terrible Customer Support – A Complete Waste of Time

I recently had an issue installing OneDrive on my laptop, and I thought Microsoft’s customer support would help me resolve it. Oh, how wrong I was! Instead of providing real assistance, Microsoft directs customers to web pages that are completely useless in cases like mine. I searched for a phone number or a live chat, thinking I could speak to a real person. After wasting hours at my PC, I finally found a list of phone numbers—only to discover they were nothing but automated systems that send you back to the same useless web pages. This is beyond frustrating! Microsoft seems to think that customer support means avoiding human interaction at all costs. If you're stuck with a real technical issue, good luck—because you’ll be trapped in an endless loop of dead-end solutions. Absolutely ridiculous and completely unacceptable for a company of this size.

1
Date of experience: Mar 06, 2025

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