Here is what Microsoft says on their website about their customer service, when they are trying to sell you a product - "24/7 Customer Support. While many companies excel in pre-purchase support, our commitment extends beyond your transaction. Whether you need assistance with installation on your Mac or PC, or have any inquiries, our dedicated and knowledgeable agents are available 24/7 to assist you.Customer Satisfaction. Our ultimate objective is to ensure the complete satisfaction of our valued customers. We strive tirelessly to achieve a remarkable customer satisfaction rate of 100%. Don't just take our word for it, you can read authentic reviews."Wow! They think they have customer service available 24/7. I just spend 2 hours trying to get a real person on the phone. What actually happens is a computer answers the phone, tells you to go online and then hangs up! I tried 5 different phone numbers. One only has to look at the company rating here to see they are nowhere near their self-proclaimed 100% satisfaction rating.
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