microsoft.com

1.3
1.3 Based on 980 reviews

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Alistair
DO NOT USE MICROSOFT

DO NOT USE MICROSOFT! I’ve used them for nearly two years now and since the beginning of March all I’ve had is problems. Went in to my 365 and was logged out. Tried to log back in and it tells me to use my Authenticator app to verify. No code there to verify and just sends me in a big loop! Phoned up 11th of March to be told I would get a call back in 48hours, no call back. Gave them till the end of the week, still no call. Phoned the 17th of March, explained the situation and was told I’d get a call back. I explained I would need to know a time this time around as I was back to work and couldn’t just answer my phone. They said I would receive an email to arrange a time to call, then the phone went dead. No call back or email. I phone today, 24th of March, explained the whole situation and she tells me I need to phone back because she can hear two voices on the line. I hang up and call back, they’re closed!! It’s like they don’t want to sort the problem!! Also have taken a random payment out of my account! As soon as I can get my documents out I will be looking to move to Apple. AVOID, AVOID, AVOID!

1
Date of experience: Mar 24, 2025

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