microsoft.com

1.3
1.3 Based on 980 reviews

...

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Gilbert Fisher
Very slow, unresponsive, and constant issues with Call of Duty Mobile

I’m facing multiple unresolved issues with Call of Duty Mobile, and I’ve had no proper response from Activision.1. Error when updating: I'm getting the error "Failed to download update. Ensure you have a stable connection (Code: 554827811)" even with a stable internet connection. I’ve tried switching phones and even formatting my device, but nothing works.2. Bluetooth controller issues: Official PlayStation and Xbox controllers keep disconnecting frequently during gameplay.3. No support for 120 FPS: My phone (Moto Edge 40 Neo) supports 120 Hz, but the game doesn’t offer support for 120 FPS, which is disappointing.I’ve been trying to reach out to Activision for a solution, but they’ve been unresponsive and extremely slow. If Activision isn’t going to resolve these issues, I believe Microsoft, as the owner of Activision, should step in to help. Please escalate this issue and provide a resolution.

1
Date of experience: Jan 14, 2025

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