microsoft.com

1.3
1.3 Based on 980 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Kathryn B.
Horrendous customer service

Horrendous customer service. Purchased a console as a gift and it was supposed to be delivered yesterday. When ai was purchasing the shipping dates were clear. However now it shows status pending and is supposedly shipping in a month. Deception and lies. Customer service does not help, they do not connect you to anyone, keep you on hold, take you off hold, have you listening to their side conversations and offer no help. This is unnacceptable treatment of customers and the deception regarding advertised shipping dates….. lawsuit waiting to happen. Very dissapointed.

1
Date of experience: Dec 31, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More