Took me two years to be allowed back into my email account when my father was able to login just fine. I’d given them all of my information to prove it was me (Skype, Xbox, all connected accounts) and still NO WHERE. Then when I finally made progress and got a phone number to call the bot WOULDNT listen to my voice and I had to get a male family member just so it would “understand”. Now suffering the same issues with having it connected to a games account and I cannot recommend avoiding Microsoft at all costs, enough. The most pointless, unhelpful form of support with the worst kind of info loopholes that lead you nowhere.
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