After my laptop was hacked, I lost access to my MS excel, word, etc files. I have tried the online support numerous times but it consistently responds that it cannot help me. There’s no recourse that I can find, and I have looked! So frustrating! I can’t access needed files.Open to thoughts from others who may have succeeded where I am failing. Maybe MS might actually read its reviews. Is that wishful thinking?The date is actually last week but I can’t remember the exact date.
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