microsoft.com

1.3
1.3 Based on 980 reviews

...

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Joan Lewis
Non-existent customer support

I have had problems with this company. I have had many emails from them in the past few weeks, asking me to update my payment information. But my payment information was updated several weeks ago and is up to date. I have replied to their emails, giving them this information. But my replies have all been ignored. There is also some confusion about what my subscription is. Some messages from the company state that it is £1.99 per month, and others state that it is £5.99 per month. I find that I cannot access myaccount on their website, and I cannot contact them.My attempts to contact them by phone or email have been futile. This company appears to provide zerocustomer support.

1
Date of experience: Sep 05, 2024

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