Absolutely terrible. Just been on the support for 1.5 hours, spoken to 3 different managers and have been cut off twice. Was promised a call back the second time if this happened and have yet to receive one. I'm experiencing an issue with Windows activation due to recently changing hardware in my PC. Microsoft's response is essentially 'tough'. I don't believe for a second that there is no way for them to generate another digital license for scenarios such as these. It shouldn't be the customer's fault that Microsoft moved from product keys to digital licenses, yet it seems like they are pinning it on to the customer. Ridiculous.
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