I have been trying to access support for my Microsoft Business account. It says there's a password error but its stuck in a rapidly refreshing loop that then doesn't allow me to reset it.Although I have spent ~£180 on a subscription when I call the helpline number it refers me to a useless online forum help.microsoft.com that has no guidance on how resolve the issue. You can't talk to a human and no chatbot is available. If you hold on in the hope you will get transferred to a human it cuts you off, whllst saying 'Have a nice day'!Meanwhile whilst I have been effectively locked out of my account, WITHOUT SUPPORT, it has auto renewed. I couldn't cancel it because...I was locked out, without support. So I have now paid a large fee for a service I can't access and worse than useless customer supportIt is absolutely woeful that a company as large as Microsoft, with the huge profits it makes, won't provide even the most basic customer support. My problem appears complex, so it requires a human to assist. If there was a credible alternative Operating System (Linux is for geeks) I would have moved a long time ago. Instead I am stuck with this bemoth that takes my money but gives no support when it malfunctions.
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