I purchased a Surface Pro 8 and after 2 years one of the magnetic points corroded and disintegrated meaning a typecover can no longer be used. Microsoft will only do a paid repair on this and has basically said that anything that goes wrong with an item of hardware after their 1-year warranty is up needs to be paid for. My point is that a £1k laptop should last for more than 2 years and if something corrodes then it's a manufacturing issue NOT wear and tear. Do your research about how robust these computers are because Microsoft thinks they are disposable after a year.Customer service takes a week to reply and will just copy and paste the same answer over and over again so it can take months to resolve an issue, in my case my issue hasn't been resolved.
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