microsoft.com

1.3
1.3 Based on 980 reviews

...

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Lucas B.
Ripped off on direct purchase

I just bought Office Home & Business 2021 online directly from Microsoft for $250. They emailed me a product key to install Office Home & Student 2021 instead, which costs $100 less and doesn’t include Outlook. Tomorrow’s Memorial Day, so it’s going to be a while before I can contact the fools (which promises to be an unpleasant experience from the other reviews here) to correct their mistake and give me the product I purchased.UPDATEI tried a different route and was able to download the version of Office I purchased by going to my Microsoft account and finding the correct install link under My Orders. This was after the product key they initially gave me started a download of a cheaper version of Office that doesn’t include Outlook. I aborted that install and searched until I found a link to the product suite I bought. Although it still says it’s also installing Microsoft 365, which I didn’t request and don’t want. Microsoft = misdirection.

3
Date of experience: May 25, 2024

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