I've now called customer service twice and both times got people with ridiculous accents I could not understand one sounded like a robot. I was trying to find out why I have been paying $6.99 a month for Microsoft Office for months now when my friends just told me that they all have it for over a year for free that they got through online. At that point then it was just silence and then they cut me off. so I still don't have an answer.
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