The number of hour of my life I have wasted, trying to navigate Microsoft's incomprehensible website is infuriating. Once you manage to figure out a way of speaking to a human being on their customer service line, you end up having a 20 minute phone conversation with someone in India who then tells you that they are not trained to give you any help and that they can create a ticket number so that you can receive a call back in 24 hours!! What an absolute waste of my life. That's the end of paying for an officer subscription for me!
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