I am having a really bad experience with Microsoft. I reset my iPhone as it was not working correctly, but this in turn caused all my passwords and stuff to be deleted. Even when I back up to I cloud. So I tried to reset my email password to log in. No luck seems I can’t remember the password for access. So I do an account recovery. Microsoft ask you to fill in details to prove it’s you. Which I did to no avail. I keep getting the message verification not responding. Or Microsoft are not able to help I’m now locked out of my account with no password and can’t access Xbox live. They are completely incompetent as a company to get answers from. Useless. I wish I never used them.
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