Blocks email account which is over 20 years old, important documents needed- no one to help. The automated form does nothing - very scary when you don’t know who has your account - Microsoft useless won’t assist - even tho they say they blocked it. Various subscriptions set up in that email but according to them my info doesn’t match. I’ve had the account since high school - I can verify my I’d my banking but Microsoft seem to be backwards in tech not progressive esp when emails is sensitive info under gdpr rules - blocking the owners and not helping anyone in gaining own personal information . Online bot and form does not work it’s clear from lead time it’s automated not a human .Very disappointed in the services offered - had to cancel subscriptions and make a new email with another company - is it that difficult in these modern times ? Seems your backwards in this area and the lack of ability to deal with a real human tech support puts me off your products - aslong as you get your money you are just not interested in the people . Who has my information?
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