Dreadful!Completely dreadful!!!!Small business owners, be VERY careful choosing to use 365. MS has processes in place that can shut down your entire business for days just by changing to a new mobile phone!The customer service is woeful (agents hang up calls as they choose, people promise to call you back, never happens, ZERO escalation process, ZERO complaints process). They do not want to hear what you have to say or how they might improve!The score on the review (1 of 5) completely reflects the service your should expect to receive!#Shameful
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