microsoft.com

1.3
1.3 Based on 980 reviews

...

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DF53
Ridiculous security

They locked me out of my hotmail account because I opening it at work so it was suspicious. Then they asked for code verification which would be sent to the only other email I have at yahoo - it never arrived. Requested it again. How can I not know my only other email account address and get that wrong?I've filled in a verification form after opening a Gmail account to get a code just for that and twice it says the information is not enough. I supplied 4 or 5 email addresses that I recently sent to and the contents header.Their security is ridiculous - bearing in mind I can actually see my hotmail account through yahoo's link but can't get emails or send them - so that information provided is very accurate because I checked it. So I'm providing exact information that they don't recognise.Never ever using them again. I've already advised all and sundry from my bank to my friends to use my yahoo account now. That took me approximately 6 hours of research and several bottles of wine to calm my nerves.I've opened up a Gmail account and that has nice platform and probably will use that in future.The most saddest things about this though is an old friend and ex-boyfriend of mine sent me hundreds of emails and guess where they are - locked away so I can't get to my deceased friends emails and transfer them to an active email account. If you were dealing with a human you would get assistance but you aren't.

1
Date of experience: Jul 27, 2023

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