microsoft.com

1.3
1.3 Based on 980 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Caden Parker
No sound in rented movie. Not customer service either

Rented a movie from the Microsoft Store. It had no sound. I restarted the app and got the sound going but 15 minutes in it went off again. Restarting didn't help.I checked the device to ensure it was in working order, which it was.So, I rented the same movie from YouTube and contacted customer service at Microsoft.Three departments and four agents later they have decided that I am not entitled to a refund. So, I am lodging a dispute with my bank.Would not recommend but YouTube's rental service was great! Go there instead.

1
Date of experience: Sep 15, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More