My email was recently compromised, and I’m finding it extremely difficult to regain access. I’ve submitted their automated form multiple times without success, and attempts to contact support have only led me back to the online system without any real help. It's frustrating that someone who knows nothing about my life can access my account, which I’ve held for over 15 years, yet I cannot prove my ownership despite providing evidence. The company needs to simplify the process for account recovery! I can’t even obtain an incident number, and I’m considering escalating this issue to an ombudsman or relevant authority.
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