I am filing this complaint regarding Microsoft Corporation and its bundled Microsoft 365 subscription that includes LinkedIn Premium Career.
My Microsoft 365 subscription has been fully active and paid for over one week. The service is functioning normally. However, the LinkedIn Premium Career benefit included in the subscription has not been delivered.
Microsoft support confirms that the subscription is active and claims the LinkedIn benefit is associated with my account. However:
• I never received any activation email or redemption code.
• LinkedIn confirms that no Premium activation is associated with my account.
• Microsoft previously instructed me to wait 7 days for the activation email. The 7-day period has passed. No activation was sent.
Microsoft is now redirecting responsibility to LinkedIn, while LinkedIn states the activation must be issued by Microsoft.
This constitutes a failure to deliver a bundled digital service included in a paid subscription.
Claim your business profile now and gain access to all features and respond to customer reviews.
