This is an email from the Midnite Complaints Team. I'm not sure about you guys, but does this seem fair? Probably have 28 agents taking cash, and one complaints officer that pops in on a Monday, no wonder their reviews are sitting at 40% negative, to slow, only interested in taking, AVOID
Good afternoon,
We are writing to acknowledge your complaint. We've got your complaint in our system and aim to address it within 15 working days, though it may need more time and might take up to 8 weeks. If we require any more information from you we will reach out.
Kind regards,
The Midnite Team
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