When they tell you that they want to solve issues amicably, please don't listen to their scam! I sent them this email and attached pictures, 'Dear miesuit,I recently purchased a suit set from yourselves and the quality was unacceptable.The picture was a suede, but you sent a set of low quality.''This was their response :'Dear Customer,We are truly sorry to hear that the product did not meet your expectations.Model Images Are for Reference:The model images on our website are for reference purposes only. The actual wearing experience—including fit, drape, and overall appearance—can vary significantly depending on individual body shape, height, and personal styling.Fabric Transparency & Quality Assessment:The fabric composition and all material details are clearly listed on the product page for your review prior to purchase. After carefully comparing the photos you provided with our reference samples, we have not identified any quality defects or material discrepancies.Thank you for sharing your concerns with us. After a thorough review of the details and images you submitted, our quality team has confirmed that the product itself does not have any quality defects. As such, the issues raised do not meet the criteria for a full return under our policy.Consequently, we are unable to authorize a refund that includes international return shipping costs and any applicable customs duties or taxes—expenses that would fall entirely on you in the case of a non-defective return.Compared to the significant cost and effort of an international return, the compensation we offer is a far more convenient and practical solution.We would like to invite you to reconsider our earlier proposal of a 15% goodwill refund on the item’s value.With this option:You may keep the item.No return is required, saving you the expense and hassle of shipping it back.We will process the refund promptly upon your confirmation.We believe this provides a fair and efficient path forward—acknowledging your experience while remaining consistent with our policy framework.Please let us know if you would be willing to accept this 15% refund as a resolution.Thank you for your understanding.Best regards,RickyCustomer Service TeamMiesuit
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Discover beautifully crafted women’s suiting for every moment – suit sets, blazers, skirts, accessories & more. Sleek, polished, and versatile styles for the workplace, business meetings, formal events, and everyday refined chic.
