Hi Miinto,I am following up again regarding the third Max Mara coat I received. This coat was supposed to replace the previous one that showed clear signs of being fake.This third coat arrived without the standard Max Mara items (dust bag and branded hanger). For a luxury product at this price point, this is unacceptable. In addition, I still have not received any proof of authenticity, despite multiple requests.As stated in Norwegian consumer law, when a seller claims an item is authentic, the seller must be able to provide documentation if the customer has reasonable grounds to question it. I have already explained why I have such grounds.My return deadline is next Monday, so I need the following immediately: 1. Dust bag for this coat 2. Branded Max Mara hanger 3. Proof of authenticity (invoice from supplier, brand confirmation, or equivalent)If I do not receive these items/documentation before the deadline, I will have no choice but to return the coat and escalate the issue further.Please respond as soon as possible.
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